About Us

nShift is the leading global provider of cloud delivery management solutions (SaaS), we enable the frictionless shipment and return of almost one billion shipments across 190 countries each year. We are headquartered in London and Oslo and have over 460 employees across offices in Sweden, Finland, Norway, Denmark, the United Kingdom, Poland, the Netherlands, Belgium, and Romania.

Our software is used by many of the world leading e-commerce, retail, manufacturing, and 3PL shippers due to us having over 1000 carriers integrated into our platform, nearly 3 times more than our competitors!

If you buy goods online, there is a strong chance that nShift has powered that delivery, so come and join us as we shape the future of shipping, one frictionless journey at a time.

About you

To be successful in this role, you should have strong experience as a QA Automation Engineer with an automation-first mindset. You have proven experience defining test strategies and writing detailed test plans that align with project objectives and risk profiles. You excel at identifying and prioritizing critical user journeys and application flows to ensure essential paths are fully tested. You are a proactive, collaborative problem-solver who takes ownership of quality end-to-end, thrives in ambiguity, and brings structured thinking to the testing of complex, real-time, AI-driven systems.

Purpose of Role

As a member of the nShift Webservices team, you will be our QA Automation Engineer with a strong focus on automation. You will apply a full-stack testing approach covering backend services (Python/FastAPI), frontend applications (React/TypeScript), and end-to-end scenarios (Playwright). The products you will work on are large-scale web-based applications, APIs, and AI-driven systems that serve thousands of customers daily.

If you are passionate about test automation, thrive on ownership of quality end-to-end, and want to work with modern technologies in a collaborative environment, join our team in Romania!

Overall responsibility

You will own and continuously expand the team’s test automation framework, with Playwright E2E testing as the main focus. You will design testing strategies for complex systems — including AI/LLM-powered features with non-deterministic behaviour — and maintain CI/CD quality gates. Working closely with developers and stakeholders, you will champion testability, track quality metrics, and drive improvements in performance, security, and accessibility across the platform.

The area of responsibility includes:

• Own and expand the Playwright E2E test suite (main focus)

• Write backend API tests (pytest) and frontend unit tests (Vitest)

• Test complex UI flows: chat interfaces, AI agents, authentication, embeddable widgets, and responsive layouts

• Design testing strategies for AI/LLM behaviour, including non-deterministic and real-time outputs

• Maintain and enforce CI/CD quality gates (GitHub Actions), ensuring nothing merges without passing tests

• Develop and maintain suites of smoke, functional, and regression tests

• Collaborate with developers on testability, debugging, and test-driven development practices

• Track quality metrics and drive continuous improvement in performance, security, and accessibility

Profile, characteristics and qualities

• Automation-first mindset with strong UI/E2E testing skills

• Strong communication, interpersonal, and analytical skills

• Proactive, detail-oriented, with structured thinking and comfort with ambiguity

• Ownership of quality end-to-end — takes responsibility, follows through, and delivers value

• Ability to test complex, real-time, AI-driven systems with non-deterministic behaviour

• Empathetic to end-user needs, anticipating usability issues and prioritizing test scenarios that most impact the customer experience

Tech Stack

• Backend: Python, FastAPI

• Frontend: React, TypeScript

• Testing: Playwright, pytest, Vitest

• Infrastructure: AWS, Docker, Kubernetes, GitHub Actions

Preferred (Nice to Have)

• Experience with AI/LLM products and testing non-deterministic systems

• Iframe/cross-origin testing and Playwright mocking/network interception

• Docker, async Python, and React Testing Library

• SaaS/B2B product experience

• Performance and load testing experience

Education, experience and skills

• Fluency in English is mandatory (written and spoken)

• Minimum of 3 years in software quality assurance, with at least 2 years in test automation

• Strong experience with Playwright and Python (pytest) for automated testing

• JavaScript/TypeScript proficiency for frontend testing (React, Vitest)

• Hands-on experience with API testing, async workflows, and real-time systems (WebSockets, SSE)

• Familiarity with CI/CD pipelines (GitHub Actions, Jenkins) and version control (Git)

• SQL fundamentals for data validation and test verification

Please ensure you upload your CV in English

At nShift we believe in embracing diversity in all forms and fostering an inclusive environment for everyone which we believe is essential for our continued success. We're an equal-opportunity employer which means that all applicants will receive consideration for employment without regard to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity, or disability status.

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