About Us

nShift is the leading global provider of cloud delivery management solutions (SaaS), we enable the frictionless shipment and return of almost one billion shipments across 190 countries each year. We are headquartered in London and Oslo and have over 460 employees across offices in Sweden, Finland, Norway, Denmark, the United Kingdom, Poland, the Netherlands, Belgium, and Romania.

Our software is used by many of the world leading e-commerce, retail, manufacturing, and 3PL shippers due to us having over 1000 carriers integrated into our platform, nearly 3 times more than our competitors!

If you buy goods online, there is a strong chance that nShift has powered that delivery, so come and join us as we shape the future of shipping, one frictionless journey at a time.

Purpose of role: 

All team members share the same responsibilities and duties regarding the operational availability of the TMS systems and the corresponding application support.

Overall Responsability: 

• configuration and maintenance of the hosted systems
• configuration and maintenance of the applications in close collaboration with the software engineers
• tuning systems and applications to cope with high data volumes and to be available 24/7
• monitoring of systems and applications
• troubleshooting of incidents, the scope of responsibility ends at the border between OS and application
• looking into ways to further optimize the current procedures and practices in the team
• being part of the on-call schedule, outside office hours

Requirements:

• experience in a similar role, managing infrastructure hardware and Linux-based systems/ applications
• have hands-on experience in implementing and improving automation/ scripting for infrastructure, containers, systems, and applications
• be mindful of the implications of running a 24/7 operation
• be able to work on tasks both with the team and alone
• enjoy troubleshooting, look at issues as opportunities to learn/improve
• fluent writing and speaking in English
• we have a broad toolset in use, any level of working knowledge with one or more of these tools or technologies is a plus:

• Linux
• Kubernetes/Rancher/Docker
• Jenkins/Rundeck
• Tomcat
• PostgreSQL/MySQL/SQL Server
• Splunk
• RabbitMQ
• ElasticSearch

Bonus points:
• experience in managing an AWS environment, including automation
• extensive in-depth experience in any of the tools/technologies mentioned above

At nShift we believe in embracing diversity in all forms and fostering an inclusive environment for everyone which we believe is essential for our continued success. We're an equal-opportunity employer which means that all applicants will receive consideration for employment without regard to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity, or disability status.

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